31/07/2014

ISO9001 - Quality Management Counts!!


Rigid adherence to quality control procedures recently prevented a potentially embarrassing non conformity. Fortunately the incorrectly picked thermal camera was identified by eagle eyed packing staff.

Dan from stores commented, "we realised the dome was out of tolerance when it didn't fit in the recyclable packaging material!"

The MES quality manager is taking the matter up with the HR department to get to the bottom of the mix up.